Subject Matter Expert (SME)

Location: Santa Clara, CA, USA

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Job Number: 1494

External Description: Work Your Magic with us! Start your next chapter and join EMD Electronics.

Ready to explore, break barriers, and discover more? We know you've got big plans - so do we! Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Everything we do in EMD Electronics is to help us deliver on our purpose of being the company behind the companies, advancing digital living. We are dedicated to being the trusted supplier of high-tech materials, services and specialty chemicals for the electronics, automotive and cosmetics industries. We foster a global collaborative organization made up of individuals who have the passion to win, obsess about the customer, are relentlessly curious and act with urgency. Together, we push the boundaries of science to make more possible for our customers.

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.

Your Role:

The Subject Matter Expert (SME) will provide technical expertise and support to the Total Gas & Chemical Megasys (TGCM) Team and customer. This role ensures the safe and efficient operation of gas and chemical distribution systems, offering solutions and training to enhance customer service and operational effectiveness.

Key Responsibilities:

  • Train and develop technicians, evaluating performance and improving skills.
  • Identify and implement technical solutions to improve equipment performance.
  • Evaluate business operations and provide expert consultation.
  • Develop and verify technical documentation, including user guides and training materials.
  • Lead the development and implementation of technical solutions.
  • Diagnose and resolve equipment alarms, supporting customer modifications as needed.
  • Prepare and conduct onboarding and continuous training programs.

Physical Requirements:
  • 75% of walking throughout the facility (5-6 miles per day)
  • Climbing of ladders up to 12-foot-tall (utilizing fall protection)
  • Basic lifting (up to 40lbs)
  • Bending of the knees and overhead reaching

This is a Monday-Friday Day Shift position (flexibility for occasional off-shift required as needed for training, etc.).

Military Veterans: MEGASYS® is a military friendly employer that values the skills obtained through military teamwork. Our culture and company value the leadership and focus on safety that is obtained from your service. Veterans from any branch or MOS with hands-on mechanical skill sets are encouraged to apply.

Who You Are:

Minimum Qualifications:
  • High School Diploma or GED
  • 8+ years of experience in the semiconductor or technical industry

Preferred Qualifications:
  • Technical degree or relevant technical training
  • Exceptional technical aptitude and excellent communication skills
  • Familiarity with BCD/PCD and gas-related equipment
  • Experience with gas and/or chemical delivery systems in ultra-high purity operation
  • Proficiency in MS Office Suite

Pay Range for this position - $39-$60/hour

The offer range represents the anticipated low and high end of the base pay compensation for this position. The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job-related factors. Position may be eligible for sales or performance-based bonuses. Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other perquisites. For more information click here .

RSREMD

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!

Job Number: 289378

Community / Marketing Title: Subject Matter Expert (SME)

Location_formattedLocationLong: Santa Clara, California US

 

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